At Godsadhana.com, we strive to provide a seamless delivery experience for our customers. Below are the details of our delivery process:
Order Processing
- Shipping Timeframe: Orders are processed and shipped within 1-2 business days of purchase via our courier partners.
- Delivery Duration: The estimated delivery time is within 7 working days from the date of shipment.
Tracking and Notifications
- Tracking Information: Upon shipment, you will receive an email with the tracking number. You can use this number to track your order on the courier service's website.
Potential Delays
- Unforeseen Circumstances: Occasionally, delays may occur due to customs clearance, flight delays, unavailability of items, or other uncontrollable events such as natural disasters. We make every effort to ensure timely delivery but appreciate your understanding in such cases.
Refund Policy for Non-Delivery
- Delivery Timeframe: If your order does not arrive within 15 days from the shipping date, we will provide a full refund, provided there is no evidence of a delivery attempt as per the tracking information.
- No Tracking Number: For orders without a tracking number, we will assume, in good faith, that the package delivery was not attempted. A full refund will be issued one month from the shipping date.
Returned Packages
- Incorrect Address: If a package is returned due to an incorrect shipping address or unsuccessful delivery attempts, we can reship the order. You must email us with the correct address, and additional shipping charges will apply.
We are committed to ensuring a positive experience with Godsadhana.com and appreciate your cooperation and understanding.