Thank you for choosing Godsadhana. Please review our Cancellation and Refund Policy carefully. By using our services, you agree to the terms outlined below.
The Company reserves the right to accept a new registration on its website, https://www.godsadhana.com/, and allow cancellation of service(s) purchased. We may offer a refund for one or more of the services the registrant may have signed up for.
- Cancellation by Registrant: -
1.1. Eligibility for Refund: Cancellations made more than 48 hours before the scheduled service date may qualify for a refund of up to 50% of the booking amount, subject to a deduction for administrative costs as determined by Godsadhana.
1.2. Non-Refundable Cancellations: Cancellations made within 48 hours of the scheduled service date are not eligible for any refund.
1.3. How to Cancel: Cancellation requests must be sent via email to info@godsadhana.com.
1.4. Promotional and Loyalty Offers: If the service was booked as part of a promotional offer, loyalty scheme, or any other benefits, refunds will only be issued up to the amount actually paid by the registrant.
1.5. Email Requirement: Refund requests must be sent from the same email address used at the time of registration. Requests from different email addresses will not be processed.
1.6. Details Required: Refund requests should include payment transaction details and any additional information specified at the time of cancellation, along with the reason for cancellation.
1.7. Processing Time: Refunds will be credited back to the original payment method (credit card, bank account, or other medium) within 15 days of receiving the cancellation request.
1.8. Fraudulent Transactions: In cases of fraudulent transactions, Godsadhana reserves the right to cancel the service and issue a refund to the original payment source.
- Special Conditions for Puja Bookings: -
2.1. No Refund Policy: If the allotted Pandit Ji arrives at the venue on time and the customer decides not to proceed with the puja, no refund will be provided.
2.2. Rescheduling: Puja bookings can be rescheduled once at no extra cost. Rescheduling requests must be submitted at least 48 hours before the original service date.
For any questions or further assistance regarding cancellations and refunds, please contact us at info@godsadhana.com.
Thank you for your understanding and cooperation.