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1. WHAT IS GODSADHANA?

GODSADHANA is a one-stop solution for all the religious needs of people following Hinduism, both, materialistic and intellectual. A blend of an extremely professional team combined with top quality services focusing on creating the best customer experience for our clients, GODSADHANA function with a sole motto of inspiring millions of Hindus across the Globe.

2. WHAT ARE THE SERVICES PROVIDED BY GODSADHANA?

GODSADHANA caters towards providing all type of Hindu religious services such as organizing an entire Puja, Availing a Panditji for Puja, Arranging for Puja Samagris, Supplying Holy products and even conduct a E-Puja through video conferencing. It also provides all services related to organize any event and also provides the best possible packages for Pilgrimage Tourism in India.

3. WHAT IS THE DIFFERENCE BETWEEN PANDITJI FROM GODSADHANA AND THE NORMAL PANDITS?

GODSADHANA has screened, tried & tested their Pandits since its inception and has shortlisted the best ones as per their proficiency, qualification and experience. Our Panditji actually possess a degree in Vedic Studies i.e. either “Acharya” or “Shashtri” and they explain the Yajmaan the importance and significance of the Puja they’re performing. The Panditji are also customized as per the location and custom specifications of the client and they conduct the Puja according to the client’s religious rituals and methodology.

4. WHAT DOES GODSADHANA DO IN ‘ORGANIZE A PUJA’ SECTION?

The ‘Organize a Puja’ segment by GODSADHANA provides puja-centric services with one sole intention of creating a hassle-free experience for the yajmaan. While organizing a Puja, we take care of everything viz., Panditji, Samagris, Venue, Decoration, Catering, Event Management, etc. required by the client for conducting the Puja.

5. WHAT ARE THE SAMAGRIS PROVIDED BY GODSADHANA AND IS IT OF PROPER QUALITY?

The ‘Organize a Puja’ segment by GODSADHANA provides puja-centric services with one sole intention of creating a hassle-free experience for the yajmaan. While organizing a Puja, we take care of everything viz., Panditji, Samagris, Venue, Decoration, Catering, Event Management, etc. required by the client for conducting the Puja.

6. WHAT ARE THE STEPS TO BOOK A PANDIT?

Please select your puja from a wide list of dropdown menu of Puja & pandit and then you can select the option you want from the 3 options available – PanditJi, Panditji with Puja Samgri, Puja Samgri and there after make the payment online to us and we’ll book the puja slot for you. Our team members will get in touch with you over the call to note down your Panditji requirements in terms of caste, language, Puja location, etc.  As per the specifications, you will be suggested an appropriate Panditji for conducting your Puja. Once confirmed, your Panditji will be booked and you will get an email confirmation for the same. The Panditji will reach the Puja destination 30 minutes prior to the mentioned Puja timings.

7. HOW CAN I CONTACT IF I HAVE SOME CLASSIFIED QUERIES?

Visit our Contact tab, fill the form over there and mention your query in the ‘Comments’ section. Trust us; we will revert within 24 hours.

8. HOW CAN I CHANGE MY PASSWORD?

Just Login to your account from the “My Account” tab and go to the section of ‘Account Information’ wherein you will get a checkbox to change your password. Just checking it, you will be able to set a new password for your account.

9. HOW CAN I EDIT MY ACCOUNT DETAILS?

Once you login into the “My Account” section you get options to edit your account information in the ‘Account dashboard’ and ‘Account Information’.

10. I FORGOT MY PASSWORD. WHAT SHOULD I DO?

When you try to login into your account, you get a link saying ‘Forgot your password?’ Click on it and you will get an option to enter your email address. Follow the process and you will receive an email with a link to reset a new password for your account.

11. HOW CAN I REGISTER?

In the “My Account” tab there’s a section to “Create An Account”

12. IS IT NECESSARY TO REGISTER WITH THE SITE?

It’s not necessary but it’s recommended to register with the site for a smooth operational experience. Registering with the site will help you check the status of your orders, edit your account information, create a wishlist of products/services you love, proceed through checkout faster, review and comment on blogs/products.

13. IS IT SAFE TO ORDER ONLINE?

Yes, it is completely safe to order online. Our payment gateway services are extremely secure process and your bank account’s details aren’t accessible to any of our team members or any third party. Moreover, the details are not even saved on our server for additional security measures.

14. HOW CAN I MAKE THE PAYMENT?

There are 2 options available for making the payment. You can either pay online through our extremely secure payment gateway or you can avail an option of ‘Cash on delivery’ wherein you can pay once the product/service is delivered to you.

15. CAN I USE MY DEBIT/ATM/CREDIT CARD TO MAKE THE PAYMENT?

Yes, you can use the cards for making the payment. The banks and cards which can be used are mentioned at our payment gateway.

16. WHAT IS CVV, CV2 AND 3D SECURITY?

CVV no. or CV2 code is a 3 digit number mentioned at the back of your card. This is meant for security purpose. The 3D security code is like a password for online transactions through Credit/Debit cards. You can check you bank's site for details. This is specially designed for the safe transaction.

17. CONTACT DETAILS ENTERED ON PAYMENT GATEWAY PAGE.

Please enter the correct contact number and email address here as this is where you get all your payment related details. Also, in case of a refund the details are sent here only.

18. I HAVE PLACED MY ORDER. WHAT NEXT?

Once you have placed the order, you will receive a confirmation via the email with your order details and your order will be shipped to you within 7 working days.

19. IF I RECEIVE A WRONG PRODUCT, CAN I GET IT REPLACED?

Yes, you can get it replaced. Just go through our return policy and cancellation policy pages.

20. DO I HAVE TO PAY ANY SHIPPING AND DELIVERY CHARGES?

If you have to pay any shipping/delivery charges you will be informed prior to placing your order. Once your order is placed and confirmed, you are not supposed to pay any additional charges apart from the billed amount.

21. WILL I BE INFORMED ONCE MY ORDER IS PROCESSED?

Yes, once we have received your order you get an email order confirmation and later on once it been processed and shipped, you will receive an email with a link to track your order and the details of your shipment.

22. HOW DO I CHECK THE STATUS OF MY ORDER?

In the “My Account” tab, there’s a section named ‘My Orders’ wherein you can check the status of your order.

23. WHY HAVE I NOT RECEIVED MY ORDER YET?

If you have not received your order within 7 working days since you have placed the order, please fill the form in ‘Contact Us’ and mention your order no. along with your query in the comments section and post that we will do the needful.

24. WHICH COURIER COMPANY WILL DELIVER MY ORDER? IS IT POSSIBLE TO CHOOSE MY PREFERRED DELIVERY PARTNER?

We have tie-ups with leading courier companies to ensure smooth and timely delivery of your products.

25. HOW CAN I FIND OUT IF GODSADHANA DELIVERS TO MY LOCATION?

If you receive a shipping confirmation, that means we deliver at your place. Also, you can mail us your address and we will revert if the delivery is possible.

26. THE STATUS ON THE TRACKING WEBSITE SHOWS DELIVERY WAS ATTEMPTED BUT I WAS NOT THERE. IS IT POSSIBLE TO GET THE DELIVERY NOW?

Yes, it is possible. But, you will be charged with an additional shipping cost.

27. DO YOU SHIP INTERNATIONALLY?

Yes, we do. There are extra shipping / courier charges for international deliveries apart from the mentioned cost on the website.

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